Privacy Policy

Last Updated: November 3, 2025

1. Introduction

Welcome to DigiRank Expert ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO automation platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Company name and organization details
  • Password (encrypted)
  • Billing information (processed securely through Stripe)

2.2 Google Account Data

When you connect your Google services, we access:

  • Google Search Console: Search performance data, keywords, rankings, clicks, and impressions
  • Google Analytics: Website traffic data, user behavior, and conversion metrics
  • Google Business Profile: Business listings, reviews, and local search performance
  • Profile Information: Your email address and basic profile information for authentication

2.3 Usage Data

We automatically collect:

  • Log data (IP address, browser type, device information)
  • Usage patterns and feature interactions
  • Performance metrics and error reports

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our SEO automation services
  • Generate SEO insights, reports, and recommendations
  • Sync and analyze your Google Search Console, Analytics, and Business Profile data
  • Process payments and manage subscriptions
  • Send service updates, security alerts, and support messages
  • Improve and optimize our platform
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

4.1 We Do NOT Sell Your Data

We never sell, rent, or trade your personal information or Google account data to third parties.

4.2 Service Providers

We share data with trusted service providers who help us operate our platform:

  • Stripe: Payment processing (PCI-DSS compliant)
  • AWS/Render: Cloud hosting and infrastructure
  • Google Cloud: OAuth authentication and API access
  • Sentry: Error monitoring and performance tracking

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

5. Google API Services User Data Policy

DigiRank Expert's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We only use Google user data to provide and improve our SEO services. We do not use it for serving advertisements or for any other purpose.

6. Data Security

We implement industry-standard security measures:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure OAuth 2.0 token management
  • Regular security audits and updates
  • Access controls and authentication
  • Database backups and disaster recovery

7. Data Retention

We retain your data as long as your account is active. When you delete your account:

  • Personal data is deleted within 30 days
  • OAuth tokens are immediately revoked
  • Backup copies are purged within 90 days
  • Aggregated, anonymized data may be retained for analytics

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Revoke Access: Disconnect Google services at any time
  • Opt-out: Unsubscribe from marketing emails

9. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: contact@notyourbasiclocksmith.com
Website: https://digirankexpert.com